Terms & Conditions

Acton Airport Taxi & Car Service provides transportation to and from Boston Logan and anywhere in Massachusetts.

1. Payment Acceptance

We accept all types of Credit Cards. Acton Airport Taxi (DBA) is incorporated by Acton Airport Taxi, Inc.

2. Billing Statement

"ACTON AIRPORT TAXI" will appear on your Credit Card Billing Statement.

3. Service Hours

We provide 24/7 Airport Transportation - except during a State of Emergency.

4. Payment Options

Credit Card. An option of payment must be required to complete online booking. All payment correspondence goes to our corporate email: info@actonairporttaxi.com.

5. Luggage Restrictions

There are maximum luggage restrictions depending on the vehicle Capacity. Please check your vehicle luggage capacity from the fleet/Fare Quote page. Any additional Luggage may cost each $3.00 – Please Specify the Luggage amount while booking.

6. Changes

Change/Modify/Cancellation is free of cost before 4 (Four) hours of actually scheduled pickup. Please simply email info@actonairporttaxi.com for the change or Cancel Request.

7. Refund

Any refund which is Paid by Credit Card will be processed within 24 (Twenty Four) hours.

8. No-Show

In case of passenger no-show, a full fare charge will occur, and no refund will be allowed. Passengers must contact us by phone or email to reschedule, change, or cancel an existing reservation 4 (Four) hours before scheduled pickup.

9. Cancellation

Cancellation before 4 (Four) hours - will be refunded in full. Less than 4 (Four) hours a refund will not be allowed.

10. Reservation

Online Reservation is required at least 4 (Four) hours in advance to schedule a car. If you need urgent booking, please call us at: +1 978-268-0700.

11. Tolls/Fees

All Tolls & Charges are included in the fare as per Airport Authority Rules.

12. State Emergency

In case of State Emergency, snow storms, or heavy snowfall, we might have to cancel the service. We will contact the passenger before cancellation. If canceled for Natural Causes, a Change/Refund can be requested/issued.

13. To Airport Pickup Waiting Time

All Pick-ups going to the Airport - Driver will wait up to 15 (fifteen) minutes. Please contact the driver if you need more time. If you do not contact the driver, a No-Show may occur.

14. From Airport Pickup Waiting Time

All Pickups from the airport - Driver will wait up to 1 hour from the actual flight arrival/landing time. If you need more than 1 (ONE) hour, please contact the driver. If you do not contact the driver, a No-Show may occur.

Have Any Question? Please Call: +1 978-268-0700